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New Travel Rules requiring a COVID-19 test prior to your return home

September 13

Information for US travelers and antigen testing
The Centers for Disease Control and Prevention (CDC) requires a negative COVID-19 test for all passengers flying into the United States. (This applies even if their final destination is another country but they are on a connecting flight, which first enters the United States.)

COVID-19 tests are available at Grand Residences
To help you comply with this new travel ruling and for your convenience, Grand Residences, through a certified independent laboratory, is making onsite viral antigen nasal swab tests available at no cost. This policy is valid until January 1, 2022.

It is important to note that free testing is for owners, members and guests staying at Grand Residences, is one-time only and available to those who have no symptoms.  Results are available in 24 hours.  Grand Residences is not responsible for the results.

Reservations are required for antigen testing, please contact the Front Desk or Concierge upon arrival at the resort to make your appointment.

Onsite testing is only available for guests who have no symptoms.  If you have symptoms, you must contact the Front Desk or the Medical Service to make arrangements for in-room testing.

For more details on the CDC order visit:

  • https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air- travelers.html
  • https://www.cdc.gov/quarantine/fr-proof-negative-test.html
Countries requiring PCR testing
Countries such as Canada and the UK now require all inbound travelers to show documentation of a negative laboratory test result to the airline prior to boarding their flight. The test must be performed using a COVID-19 molecular polymerase chain reaction test (PCR test) with results dated within 72 hours of their scheduled departure.

If your country requires a PCR test, this is also available at Grand Residences through a certified independent laboratory, for a fee of US$110 per person. Results are delivered in 52 hours.

Reservations are required for PCR testing, please contact the Front desk or Concierge upon arrival at the resort to make your appointment.

If you test positive and must quarantine

If you test positive, Grand Residences will cover the cost of accommodations and meals from the COVID Recovery Menu for up to 14 days subject to restrictions below.  Accommodations and meals are covered only for the guest/s who have tested positive and on an availability basis.

We will do everything we can to make you feel comfortable and safe while following our Royal Care Standard policy and the instructions issued by the health authorities.

RESTRICTIONS
  • Accommodations for quarantine are subject to availability. This policy is valid until January 1, 2022.
  • A minimum three-night stay is required.
  • This policy is not valid for last-minute reservations made within 24 hours of check-in.
  • The date that the COVID-19 test is taken cannot be before check-in occurs.
  • If you test positive and do not qualify for complimentary accommodations,  a special accommodation rate is available for the quarantine period.
We will continue to update you on changes to travel rules and the strict health and safety protocols we follow at the resort.

Frequently Asked Questions »
All information is subject to change on short notice.